Our minimum assessment fee is $150 + GST (Excluding Headlights). This just covers the time to check the unit over. If you proceed with the repair, we’ll apply this to the total cost. Our full terms of trade can be found here. Has repair work been attempted by your customer? Link here !
International Customers: When sending a unit from overseas, please declare it as “Repair and Return” with a low customs value (around $100 USD) to avoid unnecessary import fees. - All Repair Prices are quoted in NZD
In some clusters, we’ve observed backlighting failures caused not by the LEDs themselves,
but by a failed processor output inside the instrument cluster.
Interestingly, the manufacturers have designed these systems so the illumination signal enters the cluster as a digital high/low input, which is then processed before driving the LEDs. When the processor output fails, it can’t complete the circuit, even though the input signal is perfectly fine.
To resolve this, we’ve developed an in-house control solution: We intercept the input signal and re-route it through our own custom circuitry to directly switch the LED lighting—bypassing the failed internal processor output entirely.
This allows us to restore full illumination function without replacing the entire module, keeping your original cluster intact and saving on unnecessary costs.
Scroll to the top of the page
Book a Pickup
Need a pickup from your workshop? We can arrange collection anywhere worldwide via FedEx. Just complete the form on this page, and we’ll send you a shipping label to attach to your box.
Choosing a selection results in a full page refresh.